Last Updated: 18.09.23
2. Personal Data We Collect
When you use our website or services, we may collect the following personal data:
Contact details: Such as name, address, email address, and phone number.
Transaction data: Details about payments to and from you, and other details of products and services you have purchased from us.
Technical data: Such as internet protocol (IP) address, browser type, and version, time zone setting, and other technology on the devices you use to access our website.
Content data: Photos, videos, and other content you provide us.
3. How We Use Your Personal Data
We use your personal data for the following purposes:
To provide our services to you, including delivering and editing photos.
To communicate with you about your service bookings, inquiries, or other related matters.
To improve our website and services.
To display selected photos on our social media platforms for promotional purposes. By hiring us, you grant us permission to use your images for this purpose, unless otherwise stated.
For marketing purposes, where you have opted in to receive such communications.
4. Disclosure of Your Personal Data
We will never sell your personal data. However, we may share your personal data with trusted third parties in the course of providing our services, such as payment processors or photo printing companies.
5. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.
6. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it.
7. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal data, such as:
The right to request access to your personal data.
The right to request correction of inaccurate personal data.
The right to request deletion of your personal data.
The right to object to our use of your personal data.
The right to withdraw consent.
Please note that deposits made for booking our services are non-refundable.
10. Contact Us
Ikonic Media's Video and Photo Edit and Re-Edit Policy
1. Preamble: At Ikonic Media, we craft visuals that resonate. Our commitment to excellence is unwavering, and this policy outlines our stance on re-edits for our esteemed clientele.
2. Applicability: This directive governs all video and photographic content curated and dispatched by Ikonic Media.
3. The Re-Edit Window: Our clients possess the privilege to seek modifications to their delivered content within a non-negotiable span of 14-28 days post the initial delivery. The exact tenure within this bracket will be distinctly outlined in our bespoke project contracts.
4. Boundaries of Accountability: Kindly note, any solicitations for re-edits post the defined window will regrettably be declined. Beyond this timeframe, Ikonic Media absolves itself of any obligations, liabilities, or risks pertaining to the content delivered.
5. Parameters for Re-Edits: During the designated window, we welcome changes that align with the project's original vision. However, alterations that demand supplementary resources or diverge markedly from our initial accord might incur supplementary costs.
6. Concluding the Craft: Upon the lapse of the re-edit window, the content stands ratified by the client. Ikonic Media shall remain indemnified against any subsequent critiques, discrepancies, or oversights.
7. Channels of Communication: To maintain the integrity of the re-edit process, we mandate that all requests be articulated in written form, elucidating the precise amendments sought.
8. Our Assurance of Excellence: Ikonic Media's hallmark is its unparalleled quality. We ardently urge our clients to peruse the content posthaste and relay their insights within the designated re-edit period, ensuring a harmonious culmination to our collaborative endeavor.